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Case study
import
Customer 1: Dr. Y, a certain national research institute
Contents: Introduction of Signatone electrical property evaluation equipment (probe system)
background
Suggestion
Dr. Y is engaged in research related to microwaves. The probe station, which has been used for many years, has lost its sense of stability because the base part sometimes wobbles, probably due to deterioration over time. After that, the number of opportunities for RF measurement in his research increased, and the area of the platen was not enough to place the positioner for RF measurement on the platen, which made him feel inconvenient. An additional probe system was purchased.
The current probe system was made by a Japanese manufacturer, but after comparing and examining the specifications of multiple models made overseas, they finally selected the product of Signatone.
Signatone electrical characterization probe station (WL170)
Selected model
As above (as you suggested)
customer's voice
I actually saw the Signatone probe system when I attended a certain academic conference in the United States. About three years had passed since that conference when we decided to purchase an RF probe system. Even so, the technical staff at Signatone who contacted me for the purchase remembered me properly, and the conversation went smoothly.
For the purchase, I communicated with Hanwa Trading, the general agent in Japan. I was able to save the trouble of import arrangements, etc., and it was very helpful for me. I am also satisfied with the performance of the RF positioner and prober. Thank you very much.
Customer 2: Professor Z of a certain national university
Contents: Introduction of Signatone ultra-high temperature electrical property evaluation equipment (probe system)
background
Suggestion
Professor Z is engaged in research in the field of semiconductor device engineering. In order to improve research efficiency, the professor's laboratory also discussed introducing a probe system that can handle extremely high temperatures.
Research conducted by the laboratory revealed that there was no manufacturer in Japan with a track record of selling probe systems that could handle ultra-high temperatures. Just as the professor had seen the actual model at an exhibition in the past about a model that met the requirements of this time, the professor immediately made an inquiry to the manufacturer, Signatone. As a result, we learned that Hanwa Trading Co., Ltd. imports and sells Signatone products in Japan, which led to an inquiry.
Signatone Thermal Chuck High temperature electrical property evaluation box set
Selected model
As above (as you suggested)
customer's voice
The person in charge of engineering at Signatone was friendly and easy to talk to about technology.
Although the person in charge of technology lives in the United States, he responded flexibly without worrying about the time difference.Also, I was relieved because it seemed that cooperation with Hanwa Trading, who intervened, was also possible.The setup and training were well handled, and the after-sales follow-up was also polite. Overall, I am satisfied with the improvement in research efficiency.